Terms of Service

Last updated: August 24, 2026

Welcome to CalTeK Power Systems. By using our website, submitting a contact form, requesting a quote, shipping a part to us, or approving service, you agree to the terms below.

Business Information

CalTeK Power Systems provides automotive mild hybrid MGU/eTorque inspection, rebuild, repair, and related services. Our business is located at:

CalTeK Power Systems
115 Enterprise Drive, Suite A
Cumming, GA 30040
Email: service@caltekpowersystems.com
Phone: 678-702-7494

Services

Our services may include inspection, diagnosis, repair, rebuilding, testing, and return shipping of customer-supplied MGU/eTorque units. Service recommendations and pricing may vary depending on the condition of the unit, parts availability, vehicle application, and inspection results.

Quotes and Approval

Customers may receive an estimate or quote before repairs are completed. Work will not begin until the customer approves the quoted service. Additional issues found during inspection may require an updated quote and customer approval.

Payment

Payment is due before completed units are returned unless otherwise agreed in writing. Accepted payment methods may vary. Returned payments, chargebacks, or unpaid balances may delay shipment or release of completed work.

Shipping

Customers are responsible for properly packaging and shipping their unit to CalTeK Power Systems unless otherwise arranged. Customers are responsible for inbound shipping costs. Return shipping costs may be included in the final invoice or billed separately. CalTeK Power Systems is not responsible for damage caused by improper packaging or carrier handling.

Warranty

Eligible rebuild services may include a limited warranty as stated on the customer’s invoice, estimate, or written service agreement. Warranty coverage does not apply to damage caused by improper installation, vehicle electrical issues, water intrusion, misuse, modification, accident damage, shipping damage, or failure of related vehicle components.

Cancellations and Refunds

Customers may cancel service before repair work begins. Once inspection, diagnostic work, parts ordering, or repair work has started, charges may apply. Refunds are reviewed case by case and may be limited based on labor performed, parts used, shipping costs, and payment processing fees.

Customer Communication and Text Messaging

By submitting a form, requesting service, or providing your phone number to CalTeK Power Systems, you agree that we may contact you by phone, email, or text message regarding your inquiry, quote, repair status, invoice, appointment, shipping update, or customer service matter.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance. Opting out of text messages may limit our ability to provide repair updates by SMS.

We do not sell or share your mobile opt-in information with third parties for marketing purposes.

Website Use

You agree not to misuse this website, submit false information, attempt unauthorized access, or interfere with the website’s normal operation.

Limitation of Liability

CalTeK Power Systems is not responsible for indirect, incidental, or consequential damages, including but not limited to vehicle downtime, lost income, rental vehicle costs, towing, installation labor, or related expenses unless required by law.

Changes to These Terms

CalTeK Power Systems may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.

If you have questions about these Terms of Service, contact us at:

CalTeK Power Systems
115 Enterprise Drive, Suite A
Cumming, GA 30040
Email: service@caltekpowersystems.com
Phone: 678-702-7494